Shu-Tze Tan

In an insightful interview, Chi Souzu discusses the interplay between human behavior, business, and AI, emphasizing the importance of connecting humans to businesses. The conversation explores her journey from aspiring doctor to psychologist and consultant, focusing on behavioral economics and the significance of emotional intelligence in decision-making. Souzu highlights the need for individuals to adapt by finding their niche, as the workplace evolves due to AI. She states, "If any meetings with a new relationship if the other party say more than you, you already win that rapport." Action items include exploring collaboration opportunities for AI implementation and developing training programs centered on emotional intelligence and stakeholder management. It is recommended to consider her insights for enhancing organizational culture and fostering meaningful connections.